Support/🔧 Something's not working/Autofill shows nothing, or only stock

Autofill shows nothing, or only stock

The six reasons Autofill suggests stock photos, the wrong clips or nothing at all — in the order they're usually the cause — and the fix for each.

Updated September 3, 2026All of Something's not working

Autofill ranks your library against each slot in the template. When the suggestions are all stock, all wrong, or missing, one of these is why. They're in order of how often each one is the cause.

1. Your library is empty, or nearly

With nothing uploaded, the only thing Autofill can offer is the stock library, and Fill all tells you Add clips to My Media to autofill. Upload your own — see My Media. Even ten clips changes the suggestions completely.

2. Wrong kind of media for the slot

A reel's slots take video; a post's slots take photos. A library of photos won't fill a reel, and Autofill won't suggest a clip for a photo slot. Check the Photos / Videos filter in My Media to see what you actually have.

3. The clip was just uploaded

Every upload is analyzed as it arrives, and the description Autofill matches against is written then. For a minute or so after a big upload, the newest clips can't match yet. Give it a moment and try again.

4. The folder filter is on

The Media from filter in the Autofill panel, listing All media, folders and Unfiled

Media from at the top of the Autofill panel narrows the pool to one folder — and drops stock entirely. If it says anything other than All media, that's the pool you're getting. Switch it back.

5. The clip is excluded

Exclude from autofill on a clip in My Media keeps it out of suggestions on purpose. Open the clip and check the switch.

6. The description doesn't say what's in it

Autofill reads each clip's description and tags. A clip described as person in a gym matches everything and nothing. Open it in My Media and rewrite the description to say what it actually shows — the exercise, the setting, who's in frame. This is the fix with the biggest effect, and it takes thirty seconds a clip.

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If the template wants footage you simply don't have, the What to film tab in My Media tells you what to shoot — see The shoot list.

Whatever Autofill gets wrong, Replace in the same Media tab fixes by hand in one click.

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