It's probably under another tab
My Projects opens on All, then has a tab for each kind — Reels, Image posts, Scripts, Swipes and Talking head. If a tab says No reels yet or similar, check All.
Search for the template's name
A project is created the moment you press Open in Editor on a template, and it's named after that template. If you didn't rename it, search for the template's name in the box at the top of My Projects.
The project is there but your work isn't
Projects don't save by themselves. If you closed the tab without pressing Save, the project still exists but the edits since your last save don't. The editor warns before letting you leave with unsaved changes; if you clicked through that, the changes are gone. Save with Ctrl/⌘ S as you go.
You deleted it
Delete project is permanent — there's no bin to recover from. Two things survive a deleted project, though:
- Its exports. Every file you ever exported from it is still in Settings → Exports.
- The template. Open it again from the Content Hub and you get a fresh project.
Still can't find it
Pick up where you left off on your Dashboard shows the last few projects you opened. If it's not there either, open a support case with the template's name and roughly when you opened it.
Related articles
How the Image Editor works
Basic and Advanced mode, what's on screen, moving and resizing things, the tabs on the right, saving and exporting.
The Image Editor
Your first post
Pick a template in the Content Hub, fill it in the Image Editor, export it, get it onto your phone and schedule the reminder.
Start here
Exporting: images, carousels and reels
Exporting one slide or a whole carousel, how a reel is made on our servers, and finding an earlier export again.
Get it posted
Settings: your account, notifications, email and password
The four Settings tabs, your name and email, signing in with Google or a password, and which emails you get.
Your account
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